Estimated lead time is usually two weeks. There are occasions due to circumstances beyond our control in which orders may take longer. Because of these, we do not guarantee arrival dates.
Due to the custom nature of our business, the fabrication time for an order cannot be determined. The size and complexity of each product as well as the current company workload determines the fabrication time. However, you may contact us for estimated fabrication time.
Material samples are available upon request. Please note that metal finishes will vary slightly from the samples and the exact match cannot be guaranteed.
The finishes are hand-applied and while we strive to make these as consistent as possible, the actual finish may vary from the sample. All finishes are coated with a clear sealer and should not require any maintenance other than occasional dusting.
Prices are subject to change without notification. Standard fixture sizes may be slightly customized. The actual cost of the altered fixture may or may not increase depending upon the complexity of the change.
Orders are processed after credit approval by Alchemy Lights, LLC. All sales are final.
Invoices are payable upon receipt unless other terms have been established prior to the order process. There will be a 2% charge applied to invoices over 30 days. There will be a 3% credit card processing fee.
All shipments are sent UPS ground unless special request is made.
Any damage claim due to shipping must be reported within 10 days from the date of delivery. Damaged item must remain in its original shipping box in order for the claim to be processed. Partial claims will not be accepted.
All fixtures are wired and equipped for installation to a standard junction box unless noted otherwise. Installation should be done by a certified electrician in accordance with local electrical codes. Refer to the installation instructions provided. Light bulbs are not provided. Clear bulbs are recommended for the best results in incandescent fixtures. We recommend A-19 type. Self-ballasted compact fluorescent, GU24-Base Compact fluorescent lamping and LED (Light Emitting Diode) lamps can be used in standard medium base and candelabra base lamp holders.
Do Not attempt to use any type of bulb that is not recommended and do not exceed the maximum wattage. The wattage is posted on the lamping sticker inside the fixture. Failure to do this may result in fire.
One (1) Year Limited Warranty, (Non-Energy Star Listed Products Only)
Alchemy Lights, LLC warrants the original consumer purchaser or user of this product that this product shall be free from defects in materials and workmanship, under normal use and conditions, for a period of one (1) year from the date of purchase. If this product fails to conform to the foregoing warranty at any time within such one year period you should contact Alchemy Lights, LLC at 505-424-6001 for return, authorization and shipping instructions. Upon receipt of a defective product covered by this warranty, Alchemy Lights, LLC will at its option and as your sole remedy, repair or replace this product with Alchemy Lights, LLC then current version of such product. This warranty does not apply to damage or failure caused by or resulting from (a) accident, neglect, abuse, or natural causes (including lightning); (b) unauthorized repair or modification of the product; (C) failure to install or use the product in accordance with the instructions therefore or local building codes or use of the product other than for its intended purposes; (D0 use of the product with any attachments not provided by Alchemy Lights, LLC; or (e) use of the product in a commercial service. EXCEPT AS EXPPRESSLY PROVIDED IN THIS LIMITED WARRANTY, ALCHEMY LIGHTS, LLC MAKES NO WARRANTIES OF ANY KIND WITH REPECT TO THIS PRODUCT AND ALL IMPLIED WARRANTIED THAT MAY BE APPLICABLE TO THIS PRODUCT INCLUDING WITHOUT LIMITATION WARRANTIES OF MARCHANTABILITY OF FITNESS FOR A PARTICULAR PRUPOSE ARE HEREMY EXPRESSLY LIMITED TO THE ONE (1) YEAR DURATAION OF THIS LIMITED WARRANTY. Alchemy Lights, LLC total liability arising in any manner in connection with this product shall be limited to the amount of the purchase price paid by you and in no event shall Alchemy Lights, LLC be liable for any incidental consequential special or indirect damages, including, without limitation, loss of time, inconvenience or loss of use of this product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not specifically apply to you or your situation. This warranty gives you specific legal rights, and you may also have other rights with vary from state to state.